Privacy Policy for Future Freight LLC


At Future Freight LLC, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us, how we obtain consent for SMS communications, and how employees can manage their communication preferences.

Information We Collect

We collect the following types of information to ensure efficient communication and operation within the company:

Customers and Clients:

  • Contact information such as name, phone number, and email address
  • Information provided when clients contact us or engage our services

Employees:

  • Contact information, including phone numbers
  • Employment-related information collected during onboarding
  • Signed SMS consent forms

How We Obtain Consent for SMS Communications

For Employees

  • During Onboarding: Employees are required to complete and sign a paper consent form during onboarding. This form explicitly authorizes Future Freight LLC to send SMS messages for work-related matters such as scheduling updates, route changes, dispatch instructions, and operational notifications.
  • Acknowledgment: By signing the form, employees acknowledge their consent to receive work-related SMS communications. Signed consent forms are securely stored in the employee’s personnel file.
  • Opt-Out Option: Employees may opt out at any time by replying “STOP” to any SMS message received.

For Customers and Clients

Customers provide consent to receive SMS communications by initiating contact with Future Freight LLC using the phone number published on our website.

When a customer contacts us via phone or SMS, they consent to receive responses and service-related SMS communications necessary to fulfill their request.

We do not send unsolicited marketing SMS messages.

Customers may opt out at any time by replying “STOP” to any SMS message received.

SMS Communication Practices

When you consent to receive SMS messages from Future Freight LLC, the following applies:

  • Types of Messages: Dispatch updates, service confirmations, scheduling notifications, operational updates, compliance reminders, or follow-up communication related to services.
  • Message Frequency: Message frequency may vary depending on operational needs. You may receive up to 5 SMS messages per week.
  • Fees Disclosure: Standard message and data rates may apply depending on your mobile carrier’s pricing plan.
  • Opt-Out: You may opt out at any time by replying “STOP.”
  • Help: For assistance, reply “HELP” to any SMS message or contact us at safety@futurefreightllc.us or 312-600-0392.

SMS Terms & Conditions

By consenting to receive SMS messages from Future Freight LLC, you agree to the following:

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Future Freight LLC, you may receive messages related to:

  • Dispatch updates
  • Route changes
  • Scheduling notifications
  • Operational instructions
  • Service-related follow-ups

3. Message Frequency

Message frequency may vary. You may receive up to 5 SMS messages per week depending on operational needs.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your carrier’s pricing plan.

5. Opt-In Method

  • Employees opt in by signing a paper consent form during onboarding.
  • Customers opt in by initiating contact with the phone number listed on our website.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any message received.

7. Help

For assistance, reply “HELP” or contact us at:

Email: safety@futurefreightllc.us
Phone: 312-600-0392

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or contact us directly.
  • Message frequency may vary.

Sharing of Information

At Future Freight LLC, we are committed to maintaining the confidentiality of your personal information. We do not sell, rent, or trade your personal information.

Personal information may only be shared when required by law or when necessary to support legitimate business operations.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Data Protection and Security Measures

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel only.

Your Privacy Rights

You may request access to or correction of your personal information by contacting us directly. You may also withdraw SMS consent at any time by replying “STOP” to any message received.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our SMS practices, please contact us:

Email: safety@futurefreightllc.us
Phone: 312-600-0392
Website: https://futurefreightllc.us/