At Future Freight LLC, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us, how we obtain consent for SMS communications, and how employees can manage their communication preferences.
Information We Collect
We collect the following types of information to ensure efficient communication and operation within the company:
Customers and Clients:
- Contact information such as name, phone number, and email address
- Information provided when clients contact us or engage our services
Employees:
- Contact information, including phone numbers
- Employment-related information collected during onboarding
- Signed SMS consent forms
How We Obtain Consent for SMS Communications
For Employees
- During Onboarding: Employees are required to complete and sign a paper consent form during onboarding. This form explicitly authorizes Future Freight LLC to send SMS messages for work-related matters such as scheduling updates, route changes, dispatch instructions, and operational notifications.
- Acknowledgment: By signing the form, employees acknowledge their consent to receive work-related SMS communications. Signed consent forms are securely stored in the employee’s personnel file.
- Opt-Out Option: Employees may opt out at any time by replying “STOP” to any SMS message received.
For Customers and Clients
Customers and clients may opt in to receive SMS communications from Future Freight LLC by providing their phone number through our website form and affirmatively checking the optional SMS consent checkbox.
The SMS consent checkbox is not pre-selected and must be actively selected by the customer.
By opting in, customers may receive service-related SMS communications, including responses to inquiries, quotes, shipment updates, scheduling information, and other communications related to requested services.
Customers who initiate an SMS conversation directly with Future Freight LLC may receive responses related to that conversation or request.
Customers may opt out of SMS communications at any time by replying “STOP.” For assistance, reply “HELP.”
Message and data rates may apply. Message frequency may vary.
SMS Communication Practices
When you consent to receive SMS messages from Future Freight LLC, the following applies:
- Types of Messages: Dispatch updates, service confirmations, scheduling notifications, operational updates, compliance reminders, or follow-up communication related to services.
- Message Frequency: Message frequency may vary depending on the nature of your request and operational needs.
- Fees Disclosure: Standard message and data rates may apply depending on your mobile carrier’s pricing plan.
- Opt-Out: You may opt out at any time by replying “STOP.”
- Help: For assistance, reply “HELP” to any SMS message or contact us at safety@futurefreightllc.us or (312) 600-0392.
SMS Privacy Policy
This SMS Privacy Policy outlines important information regarding the use of Short Message Service (SMS) communications provided by Future Freight LLC to its users, in English. By opting in to receive SMS messages from Future Freight LLC, you acknowledge and agree to the terms and conditions outlined in this policy.
Opt-In Information
To receive SMS messages from Future Freight LLC, you must specifically opt-in to receive text messages. You can do this by subscribing through our website’s SMS opt-in form, responding to a specific SMS opt-in prompt, or using any other method we specify for SMS opt-in. By opting in, you consent to receive SMS messages from Future Freight LLC, including driver recruiting updates, service notifications, and related communications. This consent is specific to SMS communications only and does not apply to other forms of communication, such as email or phone calls, which require separate opt-ins.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Message Frequency
Subscribers can expect to receive approximately 2-4 SMS messages per month from Future Freight LLC.
Message frequency may vary based on the type of content, promotions, or updates being sent.
Opt-Out Information
You have the right to opt-out of receiving SMS messages from Future Freight LLC at any time.
To opt out, please reply to any SMS message from us with the word “STOP” as specified for opt-out.
You can also opt out by contacting us at:
Phone: (312) 600-0392
Email: safety@futurefreightllc.us
Message and Data Rates
Standard message and data rates may apply to the SMS messages sent and received, depending on your mobile carrier and plan.
If you have any concerns about the cost of receiving SMS messages, please contact your mobile service provider.
Privacy and Data Usage
Future Freight LLC respects your privacy and will not share or sell your phone number or personal information with any third parties.
Please refer to our full Privacy Policy for more information on how we handle your data.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or contact us directly.
- Message frequency may vary.
Sharing of Information
At Future Freight LLC, we are committed to maintaining the confidentiality of your personal information. We do not sell, rent, or trade your personal information.
Personal information may only be shared when required by law or when necessary to support legitimate business operations.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Data Protection and Security Measures
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel only.
Your Privacy Rights
You may request access to or correction of your personal information by contacting us directly. You may also withdraw SMS consent at any time by replying “STOP” to any message received.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our SMS practices, please contact us:
Email: safety@futurefreightllc.us
Phone: (312) 600-0392
Website: https://futurefreightllc.us/